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The author is with Westlake Mayor Bob Hardey, watching a video of Sasol, a South African petrochemical company that is expanding its plant in Westlake, Louisiana. Bob is pleased with the collaboration and hopes that Sasol will bring revenue to the area. The town has long lacked resources and revenue, although that began to change during the fracking boom that resulted in the construction of plants like Sasol. The author learns that petrochemical companies were perceived as sources of not only community, but national strength: They reduced American dependence on foreign oil and could shape American foreign policy. Companies like Sasol were given tax breaks and allowed to pollute area lands and waters. While these companies engaged in environmentally damaging practices, state public information campaigns urged Louisiana residents to reduce their commute times, mow their lawns less frequently, and stop idling their car engines. The author is struck by how the responsibility of environmental protection has been shifted away from corporations and onto the individual.
Working with Sasol has not been entirely easy, however. The company has asked for various projects, such as a new well, to be completed, but offered only partial funding and asked for the state to pay the rest. Bob believes in the promise of industry and the jobs that it will provide. In spite of the increase in pollution and the political right’s support for polluting industries, he sees his own beliefs and values reflected in right-wing rather than left-wing rhetoric. He does not believe that widespread racial prejudice holds people of color back. He is sure that everyone, if they work hard enough, can succeed in America. He resents affirmative action and the practice of racial hiring quotas, citing a company’s right to do business as they see fit. He argues that racial quotas prevent companies, in many cases, from hiring “the best” people. He is angry that his tax dollars are given to the recipients of state welfare and thinks that everyone should work for what they earn.
In August of 2012, a large sinkhole opened up on Mike Schaff’s property. The party responsible for creating the sinkhole was Texas Brine, a company that drilled for salt to sell to chlorine manufacturers. (Chlorine, although it has many uses, is a key part of the fracking process.) Texas Brine disregarded its own engineers and state regulations (and had the tacit approval of a state official appointed to oversee drilling safety in the region) and drilled under a local bayou, creating a massive sinkhole that not only swallowed up the earth but released large amounts of oil and gas into the bayou. Many residents were displaced and had nowhere to go. The government response was slow and disinterested, and the governor himself did not visit the Bayou Corne sinkhole for seven months.
The author pays another visit to Mike Schaff, who had been ordered to evacuate but chose to stay, to discuss the incident. The levels of methane in the air are unhealthy, and Mike’s wife is no longer living in the house. She commutes to her job and seeks Mike on weekends. Many other residents are in similar positions, and Mike mourns the loss of community. The town had been close-knit, and he feels a distinct sense of loss and loneliness. In the wake of the accident, no one wanted to take responsibility. Texas Brine initially tried to blame earthquakes, and when it was pointed out that the region is not known for earthquakes, the conversation devolved, and all parties involved began pointing fingers. Ultimately, both Texas Brine and the state were to blame. Louisiana had a “culture in which the state agency is expected to protect industry” (109), and the government had turned a blind eye to the known dangers of drilling in Bayou Corne. One of the consequences of the sinkhole was the contamination of bayou waters, and instead of working to mitigate the environmental damage, the state put out a series of instructional guides for how to trim the fat from fish, decreasing the amount of mercury that the edible portions contained. It was, they figured, the best solution available to them: If the state was unable to make polluting companies clean up their messes and area residents in many cases had to fish for their meals, the state had few other options. The author is sure that this experience will have altered Mike’s views about government, but she finds that he is still in favor of smaller government and fewer governmental regulations. She is shocked, but upon further discussion, Mike reveals that his objections to government financial waste drive his belief in small government. Even after being severely impacted by the lack of governmental regulation that he, in theory, advocates for, his views remain unchanged.
The author meets Madonna Massey for coffee at the Starbucks in Lake Charles. The two continue their conversation about Rush Limbaugh, and Madonna invites the author to a church service. The author spends more time reflecting on the role of religion and the church in small, rural communities, and additionally spends more time with churchgoers, observing their activities. Churches meet needs beyond the spiritual, she realizes. They provide charity to those in need, help their parishioners, and even set up exercise facilities in places where people would not otherwise have access to fitness equipment. They are the beating heart of each small community’s social world. Still, the author notes some issues with the idea of the church as a social safety net. The area churches are fairly segregated, and the Black churches are poorer. If the government did not provide social or welfare services, and churches filled that gap, the author wonders if communities of color would have access to fewer resources.
In talking with Madonna, the author learns more about the role of conservative media in Louisiana communities. Most people, Madonna included, get their news primarily from Fox. They see Fox’s various newscasters as family members and trust them implicitly to provide a perspective (that reflects their own beliefs) that is largely absent from liberal news sources. The author notes the sensationalist nature of Fox News and wonders if it doesn’t manufacture outrage about issues like immigration and public safety, but the people she meets in small communities disagree with that characterization. Fox News, she reflects, does as much to shape public opinion and perceptions of key issues as the church. Church and media are the two most important institutions in communities characterized by conservative beliefs and devout religiosity.
Part 2 begins with an interview between the author and Bob Hardey, mayor of Westlake, a small community near Lake Charles. Bob’s opinions about big business and environmental regulation further help the author to understand Environmental Challenges Facing Rural, Working-Class Communities, and his views reflect those of many others with whom the author comes into contact. Westlake is home to Sasol, a South African petrochemical company that is one of the only large employers in the area. Although their presence in Westlake has not been as lucrative as Bob hoped and they are demanding in their own way, Bob still welcomes their place in his town. Not only do they provide jobs and economic opportunity for the community, but Bob argues that petrochemical companies that operate within the United States reduce the country’s need for foreign oil. This is a source of both local and national pride, and the author finds that the relationship Bob describes between oil and honor helps her to better understand him and people like him. Sasol is a major polluter, but Bob strongly feels as though the benefits of its presence in Westlake far outweigh the costs. This is part of why he supports government policies that impose few restrictions on business. The other part of his support for Tea Party politicians is emotional: Bob sees his values reflected in right-wing politicians, and he does not feel shamed by them for being white or working class. The author encounters many other individuals who describe “liberal judgment” and is beginning to realize how much honor and dignity matter to voters: If they do not feel respected or represented by a particular party, it makes sense to her why they would flock to that party’s opponent.
The author also speaks further with Mike, and from him, she learns more about what drives conservative, and particularly Tea Party voting patterns. Although Mike was deeply impacted by lax environmental regulations, he does not support politicians whose policies would have prevented them. This position is rooted, at least in part, in his opposition to government waste. He values hard work and perseverance, and he resents welfare recipients for their perceived unwillingness to work. From Mike, the author gleans that anger about the misuse of taxpayer dollars plays a larger role in voting patterns than do environmental issues. Mike would rather elect officials who do not waste his hard-earned tax contributions than officials who run the risk of wasting those dollars using “bloated” government programs meant to regulate businesses.
In Part 2, Hochschild spends more time with Madonna Massey, a gospel singer who plays an active role in her church and her community. From Madonna, the author learns more about the role that religion plays in both Louisiana society and its voting patterns. She observes: “Nearly everyone I met in Louisiana goes to church” (118). Madonna and many others like her derive not only their beliefs and values from the church but their very identities. They are “Christians first.” Madonna echoes ideas that the author has heard before about the church being better suited to administer aid to the needy: Their networks are volunteer-based and do not waste taxpayer dollars. Because they are located in the communities they serve, they can better understand the needs of those communities. They provide spiritual guidance along with charity. Although the author had struggled to empathize with people who seemingly had no regard for the poor (because they did not support welfare and other government programs), she comes to realize that in rural, religious communities like Madonna’s, helping people looks different than it does in her own.
The author also learns about the role that media plays in conservative communities. Most of the people she encounters get their news from Fox, and many consider the various Fox anchors as pseudo-family members. The author feels that Fox’s sensationalist nature distorts the news, and although she has been able to break down the empathy wall she had erected around welfare and religion, she still struggles to empathize with people whose news source, she argues, is biased. Still, she is beginning to understand the way that religion, community, and their commitment to hard work shape their lives.
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